E-reputation & Community Management
Maison France Confort is the French leader in the construction of single-family homes. In order to control its online brand image, Maisons France Confort called on our social media team to analyse the opinions of Internet users about it and to animate its social networks in order to give more proximity.
Regarding e-reputation, we have detected negative, positive or neutral traces on the web.
We moderated defamatory or erroneous messages and set up scenarios for responding to customers on the various platforms where they spoke (forums, blogs, opinion sites, etc.). We have made it possible to provide better support for clients/internet users who encounter problems on their sites.
Regarding social media animation, we have animated social networks by combining several objectives: inform, federate, engage and transform.
Inform about commercial offers and the real estate market, federate the MFC network with games, engage targets around inspiring creative content and transform prospects into customers.